Event

Performance Monitoring and Improvement

Performance improvement is a methodology for improving the quality of institutional and individual performance and this workshop examines how processes are designed, implemented, and improved to achieve better performance and higher quality, using the underlying principle and philosophy of the continuous improvement models and tools. 

Learning outcomes

• Develop and implement self assessment and continuous improvement activities providing a systematic approach to business sustainability
• Develop the ability to use quality management tools to support the development of the business
• Develop the skills to undertake benchmarking activities providing a platform to create meaningful business targets for the future
• Develop the ability to create action plans containing a number of activities which will support improvements where necessary again providing stability and growth for the business

Course Length

4 Hours

Cost

£125 + VAT for ISPAL Members

£150 +VAT for Non-Members