Event

Effectively Manage Membership

Are you meeting your objectives?  Is your membership base, income and retention rate increasing?  This one-day course workshop will help develop your membership skills and learn new techniques from membership specialists.  The course is ideal for Membership Managers and others whose remit includes membership or customers.

Course outcomes

This course focuses on the 5 R's of membership:

• Resources;

• Recruitment;

• Relationships;

• Renewals/retention;

• Revenue.

 

Technical Area (National Occupation Standard/Level)

 

NOS detail provided with the Unit Specification

B230 Sell products and services to customers in face-to-face settings (LM)